FAQs

  • processing time is based on availability if available hair will be shipped within 2 business days to ensure availability please reach out to 301-455-3244 .

  • After order is shipped out, a tracking number will be sent to the email address provided on your order. Please allow 24hrs -48hrs to see tracking updates in the USPS system.

  • Hair on hand is available however available lengths and textures vary to ensure your desired length and texture is available i recommend reaching out 2-3 weeks in advance to ensure availability.

  • texture matching varies from person to person a consultation is best to help pinpoint exactly what texture works best for you! however in general if your hair is straight, curly, wavy, fine or Heat trained raw hair is typically best for the job if your hair is more on the coily side I would recommend kinky straight or kiny curly depending on the desired look feel free to reach out to 301-455-3244 for more guidance .

  • yes ! used or new bundles can be turned into a wig all i need from you are your measurement and a inspo picture of the look you are going for .