You may exchange or receive store credit within 7 days of purchase or receipt of shipment. Your purchase must be received in new/unused condition with all tags attached. Items which have been altered in any manner will be rejected. To start a return, please reach out to realsheeo@gmail.com

custom & special orders are nonrefundable. We also do not replace or repair lace products such as closures, frontals and wigs. Please get in touch if you have questions.